Man sits outside on a staircase. Man sits outside on a staircase.

A caring community and a chance to rebuild.

The Y's Transitional Housing Services provide a safe, temporary home for individuals (18Y+) who need a place to stabilize and thrive. The shelter is centrally located in downtown Ottawa, along major bus routes and walking distance from a grocery store, food bank, and a community health centre.

  • A shared room furnished with beds, lockers, and a large fridge
  • A telephone line with voicemail and free Wi-Fi
  • Shared full kitchen and shared bathrooms
  • 24 hour/7 days a week support

  • Access to Y health and fitness programs and services including:
    • Group fitness classes, weights, and cardio equipment
    • Indoor swimming pool and sauna
    • Gymnasium
  • Assistance connecting to appropriate community resources

  • Job search assistance and access to computers
  • Access to information and services for immigrants
  • Support in many languages through staff and cultural interpreters

  • Assistance in connecting with healthcare services
  • Referrals to community resources
  • Access to 24 hour/7 days a week crisis counselling

Those requiring emergency housing must first be assessed by the City of Ottawa to determine eligibility and authorize placement at the Y.

For eligibility and placement please contact a City of Ottawa crisis worker at 613-560-6000 during office hours or call 3-1-1 after hours or on weekends.

Contact Us

Transitional Housing Services
Shenkman Residence, Taggart Family Y
180 Argyle Avenue, Main Floor
Ottawa, ON K2P 1B7

Phone: 613-788-5063

Funded in partnership with:

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