A woman poses with her child. A woman poses with her child.

A first stop for newcomers to Canada.

The Y's Newcomer Information Centre (NIC) provides access to vital information and referral services to help you find everything you need to settle and thrive in your new life in Ottawa.

Our team of trained information specialists is here to work with you to develop an action plan that will help you successfully settle in Canada. Our services are available in English and French, and our NIC staff members also speak many other languages. Whenever possible, you may be served in your first language. There is no cost for eligible participants.

Visit the Newcomer Information Centre Online

Get access to vital information and referral services.

Workshops and Events

Learn more about our online and on-demand webinars on various topics that are relevant to newcomers.

Settlement Resources

Explore a list of resources and referrals to help you settle into your new life in Canada. 

Get in Touch

If you have any questions or would like more information, please contact one of our YMCA Newcomer Information Centres.

Central Location

YMCA Newcomer Information Centre
150 Isabella Street, Suite 201, Ottawa

West Location

YMCA Newcomer Information Centre
1642 Merivale Road (Merivale Mall), 2nd Floor, Nepean

Monthly Newsletter

Sign up for our monthly newsletter and receive the most up-to-date information on programs, upcoming events, and more!

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Funded by: Immigration, Refugees and Citizenship Canada. Financé par: Immigration, Réfugiés et Citoyenneté Canada
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Ministry of Labour, Immigration, Training and Skills Development