Our new path forward.
It is our privilege to present the YMCA of the National Capital Region’s Strategic Plan for 2025-2030. This ambitious roadmap outlines our vision for stability, growth, and expanded impact over the next five years as we work to meet the evolving needs of the National Capital Region.
Our mission – to foster a vibrant and inclusive community by providing equitable access to services, supports, and opportunities – guides every aspect of this plan.
Over the next five years, we will focus on four key directions:
Ignite
Potential
Innovate to the
Highest Standards
Enhance
Impact
Maximize
Capacity
Read our Strategic Plan
The National Capital Region’s diversity and resilience inspire us every day, and we are honoured to play a role in shaping its future. This plan is a testament to the collective efforts of our staff, volunteers, and partners, whose dedication and passion make our work possible.
STRATEGIC DIRECTION 1
Ignite Potential
Across our programs and services, we operate with the belief that every individual has a ‘spark’ within, and with the right supports, engagement and opportunities, they can be strengthened and empowered toward their full potential.
Result
People supported by and those working for the YMCA are strengthened through value-based engagements and responsive approaches (as measured by at least half of respondents).
STRATEGIC DIRECTION 2
Innovate to the Highest Standards
Our aim is to go above and beyond and bring the highest level of service quality utilizing our specialized and highly skilled workforce with a focus on user experience, evidence-based practices and data informed programing.
Result
All YMCA services are grounded in standards for excellence, rooted in inclusive, diverse and responsive practise with a focus on results-based accountability.
STRATEGIC DIRECTION 3
Enhance Impact
Utilizing our unique and comprehensive approaches, we will continue meeting the outcomes of client satisfaction through our collaborative partnerships. We will strengthen our response to the many emerging conditions of the community, and increase our profile and impact in the important areas of newcomers, employment, housing, child-youth development and wellness.
Result
The YMCA of the National Capital Region has a wide-ranging presence throughout Ottawa-Gatineau and surrounding regions significantly impacting the basic needs and social determinants of health of children, individuals and newcomers.
STRATEGIC DIRECTION 4
Maximize Capacity
Building on our 150 years of resilience, we will advance our capabilities toward a sustainable future through modernization and innovative infrastructure planning.
Result
The YMCA of the National Capital Region exemplifies a balanced financial picture that allows it to accomplish its mission and meet its budget, by demonstrating sustainability, growing revenues, controlling expenses, and maintaining strong cash flow, and cash reserves.
See our Strategic Plan come to life
through a creative and vibrant illustration
Our Impact
A trusted community leader and partner, the YMCA of the National Capital Region delivers vital programs and services that respond to the emerging needs of our community — from housing to youth leadership, support for newcomers, personal wellness, and more.
Our Charity
The YMCA of the National Capital Region is a charity dedicated to the health of individuals, families and communities. We help people of all backgrounds, ages and abilities to live engaging, more rewarding lives.